FAQs
Do you have questions about our platform dedicated to the design and personalization of advertising media? You are in the right place !
What is Texpub and what is its field of activity?
Texpub is a platform specializing in the design and customization of advertising media such as POS (Point of Sale Advertising), inflatable totems, event tents, and other customizable products intended to promote your brand image on various events and trade shows.
How can I request a quote on Texpub?
To obtain a personalized quote, browse our site, select the product that meets your needs, check the available options, and click the “request quote” button. Follow the simple steps to submit your request, providing the necessary details.
Do you offer fully customizable products?
Yes, most of our products are fully customizable. You can choose colors, add your logo, and sometimes even customize the dimensions according to your preferences. Explore the customization options available on each product.
What are the response times for quote requests?
We strive to process and respond to your quote requests within 24 hours. Response time depends on the complexity of the request and the volume of requests we receive. You will receive a response from our team as soon as possible.
How can I track the status of my quote request?
Once your quote request has been submitted, our team will process it and provide you with a personalized quote as soon as possible. You will be informed by email as soon as your quote is ready.
Can I make changes to my quote request after submitting it?
Yes, if you have any changes or additions to your quote request, please contact our customer service team to discuss any necessary adjustments.
How can I get samples before placing my order?
We do not offer free samples, but you can contact us to discuss the possibility of obtaining paid samples before finalizing your quote request.
How can I contact customer service for help or additional information?
You can contact us via our contact page on the site, by e-mail at contact@texpub.com, or by telephone at 06 XX XX XX. Our customer service team will be happy to answer your questions and provide you with any assistance you need.